Effective Date: 6/1/2024
Overview:
United Help Ukraine is committed to protecting the privacy and security of your personal information. This privacy policy (“Policy”) explains how we collect, use, and safeguard your data when you interact with us through www.unitedhelpukraine.org (“Website”), email, paper mail, and offline interactions.
Please read this Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle personal (certain) information we collect from you. By using our Website or providing Personal Information (as defined below) through online and offline interactions with us, you consent to the use and collection of Personal Information in the manner described in this Policy. If you do not agree to all the information contained in this Policy, you should not use the Website or provide us with any Personal Information.
Personal Information We Collect:
We may collect certain information you voluntarily provide when you:
● Donate to United Help Ukraine;
● Sign up for newsletters or updates;
● Attend our events or programs;
● Participate in surveys or feedback forms; or
● Contact us through our website or other communication channels.
The types of information we may collect (“Personal Information”) may include your:
● Name;
● Contact information (email, phone number, address);
● Donation details, such as contribution amounts and some payment details. We do not collect or store credit card numbers and bank information.
● Event attendance records;
● Survey responses; and
● Any other information you voluntarily provide.
How We May Use Your Personal Information:
We may use your Personal information for the following purposes:
● Processing donations and issuing receipts;
● Sending newsletters, updates, and relevant communications;
● Organizing and managing events or programs;
● Improving our services based on feedback; and
● Responding to inquiries or requests.
How We Share Your Personal Information:
We do not sell, trade, rent, or distribute your personal information to third parties. We may share your information with trusted service providers who assist us in operating our organization and delivering services, all of which are bound by confidentiality agreements.
We may use and disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How We Secure Your Personal Information:
We take reasonable precautions to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. In particular, we follow Google Cloud security best practices for internet cloud security. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
How We Store and Retain Your Personal Information
Your Personal Information is stored and processed only through third-party providers, nothing is located on local systems.
Users in the European Union should be aware that their data will be transferred to the United States and that the European Commission has not found United States law to adequately protect the rights of data subjects. We take reasonable precautions to ensure that all processing activities conducted on our behalf are compliant with the EU General Data Protection Regulation (GDPR). Under that regulation, EU users who believe their data has been misused have the right to lodge a complaint with their Member State’s supervisory authority. We retain your Personal Information unless and until you ask us to remove your information.
How You May Access, Change, or Remove Your Personal Information:
Please contact us at uhu@unitedhelpukraine.org to review and update your personal data. You may request the deletion of some or all of your personal information, subject to legal obligations. In your request, please make clear what information you would like to have changed or removed. We will comply with your request as soon as reasonably practicable.
Additionally, you have the option to update your e-mail communication preferences or to opt out from receiving any email communications from us by clicking the appropriate link at the bottom of any email sent by us.
Third-Party Links:
We link to third-party service providers that include but are not limited to payment processors (see below for our current processors) and social media websites such as Facebook, Instagram, and X. We are not responsible for third-party websites; privacy practices, policies, or content. If you click on a link to a third-party website, you are subject to the terms of service and privacy policy of that individual site. This Policy will not apply to any of your activities on that third-party website. Clicking on a third-party website is a voluntary action and is strictly up to you. You are encouraged to review the individual privacy policies of all websites you visit.
We use Classy, PayPal and Square for payment processing. See Classy’s Privacy Policy at https://www.classy.org/terms/privacy/; PayPal’s Privacy Policy at https://www.paypal.com/us/legalhub/privacy-full and Square Privacy Policy at https://squareup.com/us/en/legal/general/privacy-no-account.
We use Google Cloud and Salesforce for storage and database services. See Google’s Privacy Policy at https://policies.google.com/privacy and Salesforce’s Privacy Policy at https://www.salesforce.com/company/privacy/.
Use of Website by Minors:
Our Website is not directed to individuals under the age of 16, and we request that these individuals do not provide Personal Information through the Website. We do not knowingly, directly, or passively, collect information from children under the age of 16. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, children under the age of 16 should not provide any Personal Information on this Website. We ask that parents supervise their children while online.
Updates to This Privacy Policy:
We may update this Policy from time to time. Any changes will be posted on our Website with the updated effective date. If you continue to access or use our Website after the changes are posted to the Policy, you will be deemed to have accepted the changes.
Jurisdictional Issues:
This Website is controlled and operated by use from the United States and is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States.
Contact Us:
If you have questions or concerns about our privacy practices, please contact us at uhu@unitedhelpukraine.org or mail to PO Box 83426, Gaithersburg, MD 20883
Please note that email communications are not always secure, so please do not include sensitive information in your message(s) to us.